OnBundock Townsville - Psychologists + Social Workers
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    • Individual Appointments
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  • Our Team
    • Suzy Dormer
    • Liezel Gordon
    • Celia Lane
    • Lauren Henning
    • Sarah Petersen
    • Andrea Boyd
    • Barbara Anderson
    • Michelle Luc
    • Aydan Johnstone
    • Darsha Masin
    • Liana
    • Chris Eales
    • Frankie
    • Charlie
    • Administration Team
    • JOIN OUR TEAM
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Individual Appointments

Individual Appointments

Appointments and Fees
  • It is not necessary to be referred to see a psychologist or social worker.
  • To make an appointment please feel free to use our online enquiry service and one of our administration team members will contact you and arrange a suitable appointment time.
  • Alternatively you may contact OnBundock via telephone and speak to one of our administration team members who will organise a convenient appointment time with you.

Medicare
Medicare rebates are available for individuals who have been referred with a Mental Health Care Plan by a General Practitioner, Psychiatrist or Paediatrician. Under the Better Access to Mental Health Care Scheme you may be eligible for up to 10 treatment sessions per calendar year.

Sessions
Appointments are typically 50 minutes in duration. At your initial consultation your counsellor will work with you to identify your goals and expectations of treatment along with the formulation of a treatment plan. It would be highly recommended that on your initial consultation that you attend 15 minutes prior to your scheduled appointment to fill out contact information and read and sign confidentiality and consent documentation.

Payment
For your convenience, we accept cash, cheque or EFTPOS at the time of your appointment. Dependant on your private health insurance and level of cover you may be eligible to receive an on the spot rebate.

Late Cancellations and Non Attendance
The OnBundock team prides itself on the care and concern that we give to our clients. Whilst we realise that unexpected events and situations occur, we would appreciate 24 hours notice if you are unable to attend your appointment. We can then reschedule your appointment to another suitable time. This will further give OnBundock the opportunity to offer the appointment to people on our waiting list. 
​

Confidentiality
Strict confidentiality is adhered to at all times by all members of our team. All personal information gathered by the practitioner during the provision of the psychological service will remain confidential and secure except when:
  1. It is subpoenaed by a court, or
  2. Failure to disclose the information would place you or another person at risk, or
  3. Your prior approval has been obtained to;
    1. Provide a written report to another professional or agency e.g., GP, Lawyer, or
    2. Discuss the material with another person e.g., parent, employer
​​
​In addition, our administration team will treat your privacy with all due respect. Your attendance will not be disclosed to anyone other those on your records.

Options for Wellbeing

OnBundock - Options for Wellbeing
61 Bundock Street Belgian Gardens Townsville Qld 4810
165 Kings Road Pimlico Townsville Qld 4812
Tel 07 4722 9800
Fax 07 47229899
​Email [email protected]
​
ABN 36 128 674 993

​OnBundock acknowledges the Traditional Owners of country throughout North Queensland and Australia and recognises their continuing connection to land, waters and community. We pay our respect to them and their cultures; and to elders both past and present.

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  • Home
  • Services
    • Individual Appointments
    • Coaching
    • Employee Assistance Programs
    • Critical Incident Management
    • Workshops and Training
    • Assessments and Reports
  • Our Team
    • Suzy Dormer
    • Liezel Gordon
    • Celia Lane
    • Lauren Henning
    • Sarah Petersen
    • Andrea Boyd
    • Barbara Anderson
    • Michelle Luc
    • Aydan Johnstone
    • Darsha Masin
    • Liana
    • Chris Eales
    • Frankie
    • Charlie
    • Administration Team
    • JOIN OUR TEAM
  • Resources
  • Emergencies
  • News
  • Contact Us