An Employee Assistance Program (EAP) is a staff incentive that allows organisational management to provide employees with confidential on and/or off-site psychological support and intervention when required. The benefits of an EAP program are numerous and can include reduced staff turnover, greater productivity, and reduced absenteeism.
What is an Employee Assistance Program?
An Employee Assistance Program is a system setup where a workplace or an employer has an arrangement with OnBundock to provide a certain number of individual appointments for their employees to access with no cost to the employee.
A very typical example is that a workplace would set up an arrangement with OnBundock to provide three paid sessions for their staff per year. Whilst this is typical, it isn’t always the case. Employee Assistance Programs at OnBundock can be tailored to suit any size business, from small employers through to large employers; those based in Townsville and those who may want to access telehealth options for their remote staff.
How do Employee Assistance Programs work?
An Employee Assistance Program at OnBundock works very smoothly. Once an arrangement between the employer and OnBundock is set, employees can simply call OnBundock to make an appointment or alternatively request for their Human Resources (HR) team to contact OnBundock and make an appointment on the employee’s behalf.
The employee attends their individual counselling session with one of our practitioners and all information discussed within the session will remain confidential. The employee can enjoy the benefits of their session and experience confidentiality without being out-of-pocket for the session.
The charge for the session is then sent to the employer as per the EAP agreement.
Can employees get more than three sessions?
Yes, they sure can! If employers would like to offer more, OnBundock can then arrange to offer their employees more sessions. Depending on their arrangement with the employer and employee, this can be unlimited – the decision is based on the employer and however many sessions they want to fund.
If the employer only funds three sessions and the employee wants to continue having sessions with OnBundock, they certainly can. Following the initial 3 EAP sessions, the employee will then see OnBundock as a private client meaning the employee will pay for the sessions themselves. These can be claimed on their private health insurance (if applicable) or there are Medicare rebates available in some instances.
Please feel free to talk to any of the friendly staff at OnBundock to get an understanding of how the fees work and what claims can be made so that you feel confident when you come into your counselling session as to how much its going to cost you at that stage.